Blog
In an AI-Obsessed World, Human Connection Is Your Competitive Advantage
If you work in a customer-facing role, in customer service, sales, account management, leadership or any role where relationships matter, one of the greatest competitive advantages you can develop is human connection. We’re living through a moment where AI is reshaping how we work, communicate and sell. Emails can be drafted in seconds. Presentations can
Going Analogue in a Digital World
At a keynote event last week, I was asked an interesting question about something I’ve changed recently in my own life: going analogue. I’ve stopped wearing wearable tech and gone back to a simple wristwatch. The question I was asked was this: has that decision made me more aware of what’s going on in my
How to Apply Cadence When You’re in a Reactive Role
One of the questions I was asked recently was this: How do you apply the Cadence Approach when you’re in a reactive role, when you can’t predict your “Wimbledons”? It’s such a good question, because for many people, work doesn’t feel predictable, or they’re in a reactive role. There may not be a major presentation,
As you accelerate, what can’t be left to chance?
Most of us work in fast-moving organisations. We’re trying to deliver, respond, adapt, grow and keep pace with constant change. There are goals to hit, expectations to meet and an ongoing pressure to perform. In many businesses, acceleration is the norm. We are expected to move quickly and continue moving quickly. The faster things move,
Decision fatigue, cognitive overload and the pace of modern work
We’ve just launched the State of Workplace Wellbeing Report 2026, and one of the themes that really stands out is decision fatigue and cognitive overload. This is something I’ve been thinking and talking about for a while, particularly in relation to the pace of work. Work has become faster, denser and more fragmented. But it’s
Reclaiming agency when work feels relentless
“It’s in our gift.” That phrase has come up in many conversations recently, and I love it because it’s both simple and quietly powerful. It’s a reminder that even when work feels fast, noisy and demanding, there are still things within our control and that matters more than we often realise. This week’s SNAP is
